Your privacy, explained clearly

Introduction

Daily Health Manage (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we keep it safe and the choices available to you.

It applies to our website, our newsletter and any enquiry or appointment you arrange with our team. By using our website or contacting us, you agree to the practices described here.

Information We Collect

We only collect the information we need to answer your enquiry, arrange your care and keep you updated.

• Details you give us: your name, email address, phone number, preferred contact method and any message or health context you choose to share with us.
• Appointment information: the service you are interested in and appointment preferences such as your preferred day or time.
• Newsletter details: your email address and, where you provide it, your first name and the topics you would like to hear about.
• Technical information: basic, non-identifying data such as browser type, device type and the pages you visit, used to keep the website working properly.

Please share only what you are comfortable putting in writing. Detailed clinical information is best discussed directly with your clinician during an appointment.

How We Use Your Information

Your information is used to:

• respond to your enquiry and arrange consultations or follow-ups;
• provide the service you have asked for and coordinate care between our team members;
• send the newsletter or health updates you have subscribed to;
• answer questions about insurance, billing or appointments;
• improve our website, content and services based on how they are used;
• meet our legal, professional and record-keeping obligations.

We do not sell your personal information, and we do not use it for unrelated marketing.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, keep forms working correctly and understand which pages are most useful. These are small text files stored on your device; they do not give us access to your device or your personal files.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website behave.

When We Share Information

We share personal information only when it is necessary, and only with:

• Our care team — so the right clinician can help you.
• Trusted service providers — for example email or appointment systems, who act on our instructions and are required to protect your data.
• Insurers or payment providers — where you ask us to check coverage or process a payment.
• Legal or regulatory authorities — where we are required by law to do so.

We never sell or rent your personal information to third parties.

How We Protect Your Information

We use appropriate technical and organisational measures to protect the information we hold, including access controls, secure storage and staff confidentiality practices. Access is limited to team members who need it to do their work.

No method of transmission over the internet is completely secure, so while we work hard to protect your information, we cannot promise absolute security. If you would prefer not to send details online, please call us instead.

How Long We Keep Information

We keep enquiry and appointment records for as long as needed to provide care and to meet our legal and professional obligations, then delete or anonymise them securely. Newsletter details are kept until you unsubscribe or ask us to remove them.

Your Privacy Rights

Depending on where you live, you may have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete information we no longer need;
• object to or restrict certain uses of your information;
• withdraw consent for the newsletter or similar communications at any time;
• request that your information be provided to you in a portable format.

To make a request, email contact@dailyhealthmanage.com. We may need to confirm your identity before we act, and we will respond within the timeframe required by applicable law.

Children’s Privacy

Our website is not directed at children. We do not knowingly collect personal information from children through this website. Where a young person receives care, we ask a parent or guardian to be involved in arranging and supporting that care.

Third-Party Links

Our website and articles may link to other websites and resources. Those sites have their own privacy practices, and we are not responsible for their content or how they handle your information. We recommend reading their privacy notices before sharing personal details.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations. The updated version will always appear on this page, with the most recent date shown at the top.

How to Contact Us

If you have a question about this policy or how your information is handled, please contact us.

• Email: contact@dailyhealthmanage.com
• Phone: +1 361-852-3343
• Website: https://dailyhealthmanage.com